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Workplace effectiveness

Professional Communication at Work

Write, present and escalate clearly in a professional environment, including across time zones and cultures.

Professional Communication at Work
Professional Communication at Work

What you will be able to do

  • Write email, updates and documents people actually read
  • Present a proposal to senior stakeholders
  • Escalate a problem without creating conflict
  • Communicate effectively across cultures and time zones

Curriculum

  1. 01 Written communication Structure, brevity and tone in professional writing.
  2. 02 Meetings and presentations Preparation, delivery and handling questions.
  3. 03 Escalation and conflict Raising problems early, in the right channel.

Who runs it

JobRena Careers Faculty

This programme carries a certificate on completion. Certificates

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